新山凯贝丽酒店式服务公寓欢迎您-官网

新山凯贝丽酒店式服务公寓

Capri by Fraser Johor Bahru

新山凯贝丽酒店式服务公寓距离新柔长堤仅 2.5 英里，是商务和休闲旅客的首选目的地。它矗立在繁华的城市之上，为当今忙碌的生活方式和精通数字的旅行者提供以设计、艺术和创新为中心的社交生活体验。附近有很多刺激和娱乐场所，包括着名的城市广场购物中心、Komtar JBCC、R&F 购物中心，以及传统街道 Jalan Tan Hiok Nee 和 Jalan Dhoby，这些街道两旁遍布正宗的当地美食、麪包店、咖啡馆和众多商店探索。

尽情享受我们一系列的现代化休闲设施，包括室外游泳池、蒸汽浴室和健身中心。酒店还提供便利的免费无线网络和个性化的礼宾服务。
您可以在我们酒店内的两家餐厅之一 Caprilicious 享用美味佳肴，或者选择通过我们的客房服务选项（在特定时段提供）享受舒适的客房用餐体验。如需便餐和饮料，请前往我们舒适的 Delite 咖啡馆。每天早上 6:30 至 10:00 供应少量收费的自助早餐，开始新的一天。

作为我们的客人，您可以使用设备齐全的商务中心、24 小时接待服务、安全的行李寄存处以及酒店内的免费额外福利。

315 间空调客房配有微波炉和 LED 电视，让您享受宾至如归的感觉。免费无网上网可让您与外界保持联系。独立浴室提供免费洗浴用品和坐浴盆。便利设施包括电话，以及保险箱和书桌。

新山凯贝丽酒店式服务公寓地址：
Menara Tiga Serangkai, Jalan Tengku Azizah, 80300 新山, 柔佛州, 马来西亚

新山凯贝丽酒店式服务公寓电话：
订房电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）
咨询电话：+60-7-2770888（餐饮、娱乐、路线咨询、失物、发票等）

新山凯贝丽酒店式服务公寓网站：https://www.seeyouhotel.com/1245540

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住客评论

Guest：as usual. we always book capri when stayover in jb. spacious room & good customer service
Guest：Clean big room but thisi time round I sleep, at night I sweaty because aircon not cold. One night stay only so I can't be bothered to report. As usual, hotel full of noisy cheapos. Spoilt the peaceful hotel atmosphere. Getting more expensive staying at jb now, need save money for next trippy
Guest：Overall, I had a good stay and I continue to choose this hotel because I’ve stayed here before and genuinely like it. The rooms, location, and overall experience are still very pleasant. However, the check-in process this time was honestly quite horrendous. The wait was extremely long, and I noticed each guest took around 10-15 minutes to be processed. It also seemed that some staff were unsure of the procedures, which made the whole process feel very inefficient. For me it took almost 30 minutes of waiting time!?? I hope the hotel management can review the workflow and see what can be done to smoothen and streamline the check-in, as this was the only part that really affected the experience. I still like this hotel and would prefer to keep returning, but if the waiting time continues like this, I’m not so sure I would in the future.
Guest：Capri JB has always been my choice to stay and this is the 1st time ever, it miserably failed in terms of customer service, all thanks to Ishamudin. The check in queue was already long when we arrived. Took 20mins to be attended. When Ishamudin served us, his replies were curt, not helpful & dismissive (snatched my sister's passport right out of her hand instead of asking for it nicely) He then said only 1 room was ready as we wanted all 3 rooms to be on same floor (we booked 3 rooms btw) and it was already 4.30pm. So he said if we all are going out, then when we come back the other 2 rooms will be ready by then. I then said, it doesn't matter if the rooms are on the same floor, as long as all 3 rooms are ready now (cos we are all tired & sweaty and just wanted to rest). He then snatched my sister's passport out of her hand. Made a call, stared on the computer screen then 5 mins later, just curtly placed 2 room cards on the counter. Without explaining anything, of course I had to ask questions like "when will the 3rd room be ready?" , "how will you be informing us when the 3rd room is ready?", etc I had to ask questions instead of Ishamudin explaining what's going on. Ishamudin then said he will call 1 of the rooms to notify when the 3rd room is ready. Guess what?? At 5.40pm, I had to call the reception to check and find out myself! Asked for Ishamudin & guess what? He was already out from his shift! Explained to the reception & a nice Indian gentleman (sorry didn't get his name) came up to my room (instead of collecting it down at recep) & handed the 3rd room card. Now, that was customer service! Ishamudin could have said "Sorry, the rooms are not available right now but once ready, I will send someone up to send u the 3rd room card" etc If Ishamudin has no passion to serve, please put him somewhere else. The least he could do is smile (which he didn't at all).
Guest：The room is quite big enough but the room cabinet is too empty. Even a bowl also dont have and only have plste. I take away drinks and food from outside but when back to room dont have a bowl at all. pls improve this.

新山凯贝丽酒店式服务公寓

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