The Secret S?lden-官方预订

The Secret S?lden

入住The Secret S?lden，您将可以在结束一整日忙碌的行程后好好放松身心。到室外或室内的游泳池做运动，或好好放松身心。用住宿的spa或桑拿消除疲劳，放松身心。去健身室健身，保持强健体魄。住宿提供滑雪及行山，让您可以好好锻链身体，十分适合一众热爱运动的人士。这里更有餐厅，入住期间不妨顺便过来吃点东西吧。不想外出？享用由住宿内的餐厅精心准备的送餐服务和美味佳肴。在住宿内的酒吧与亲朋好友共度美好时光。此酒店亦提供花园和儿童游乐场等设施。住宿设施齐全，提供行李寄存。开车前来的住客可以使用免费停车场。

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住客评论

Guest：Firstly the position is perfect as it’s not on the main road . The main road through S?lden is basically a highway and very noisy. Likewise the ski lift is 5 minutes walk and there are 2 ski shops right there to rent all your ski equipment and get ski passes . Buy your ski pass before as you get a 20% discount . The hotel is ultra modern yet has a cosy atmosphere . There is a massive lounge and dining area as well as a heated indoor and outdoor pool and sauna . The breakfast is very luxurious and you will not be disappointed. From cold meats , cheeses , fruits and vegetables; hot breakfasts ; pastry’s and breads ; a range of juices , teas and coffees plus champagne . My one irritation was the poor selection of gluten free items . There is nothing on display , you have to ask . And the quality of their gluten free rolls and croissants is poor . I think they are microwaved so the become rock hard if not eaten immediately . The staff are incredibly kind and friendly and do go out of their way to help . From 2pm to 5pm you can expect cake and light snacks as well as food drinks and coffee and fruit and sweets. Again there is nothing gluten free even when I asked . We stayed in the self catering suites and we were upgrade to a 2 bedroom one which had a massive lounge dining room and kitchenette . The decor is modern chalet and we were in room 101 which was ground floor but very quiet . There is no decaf coffee but other coffee pods so we had to go and buy . My housekeeping bugbear with our suite is that they would fold our toilet paper ; make our beds and fold the bath mats but leave our towels unfolded. Just plain odd . All in all it’s a superb spot and well worth a visit .
Guest：Ironically i write this review not wanting to give away a secret but fear I might ... We (myself, wife and 2 daughters aged 11 and 14) had a wonderful summer holiday in the Otzal region and specifically spending 6 nights the The Secret Solden in mid July. We flew into Innsbruck and it was an easy and enjoyable drive up to Solden and were greeted by Nora with "Hello Mr ", a really nice personal touch and one of many to come. The facilities are top class and sheek in design. There is a large, spacious underground garage for the car that connects to the hotel. The hotel itself oozes class and style. The indoor/outdoor swimming pool is made of steel, no cracked / old tiles etc. Around, near and above the pool area are comfortable deck chairs, beds, quiet reading rooms and whilst sitting in the pool outside you look up to the amazing mountain with the James Bond 007Elements facility at 3000m. Between 3-5pm there are afternoon cakes and tea provided free of charge. The steam room, sauna etc are of course spotless and equally spacious and high quality, although there are no signs it is generally expected to be a no-clothing facility. In terms of accommodation, we had a 2 bedroom "medium secret" apartment and it was exactly as per the photos and perfect for us with separate kitchen and a living space at the opposite end to the bedrooms. For eating and drinking, the morning breakfasts were a real highlight. You order an a la carte hot breakfast item at the table that is cooked perfectly and bought to your table whilst you help yourself to an amazing array of buffet items. All items are stylishly presented, often in small individual / one portion servings, this is not your typical "zoo feeding" buffet. We also had dinner at the restaurant one night and it was spectacular. Like breakfast, the items feel made from scratch for you and very personal. There is also a roof top bar serving very nice cocktails to complement the views. The hotels is a 2 minute walk from the town centre and the main gondola. There is a wide variety of shops, bars, restaurants etc. I can't vouch for the nightlife as this was a family holiday but I believe it's very lively. Towards the end of the stay, the whole area was hit by a storm that knocked out the power for 24 hours. How did the hotel staff react? They simply continued on serving their guests as best they could by communicating clearly and going out of their way to ensure everyone was comfortable, fed (including free dinner, drinks etc) and impacted to the least extent possible. I have to finish this review with a(nother) word about the people that work at The Secret and truly make it what it is. They seem like a tight knit family and not a collection of individuals that may only be there for a few months as we experienced at another nearby (locally famous) hotel later in our trip. They are each extraordinarily personable, polite, helpful and perhaps above all genuine.
Guest：Look no further! The hotel is situated just steps away from the slopes, yet tucked away from the main road. We stayed in a spacious apartment, with ensuite bathrooms and ample storage space. But the real highlight? The amazing swimming pool, where we enjoyed the magical feeling of warm water under heavy snowfall. And don't forget to visit the rooftop bar, where Tamy will prepare you some amazing cocktails!
Guest：I wanted to surprise my family and friends (8 in total) by staying here for a night. We arrived early about 2pm. Our wasn't ready but the guaranteed time was 4pm. They gave us some welcome drinks which was nice and filled out check in detail (this was rather tedious and they could have asked for these before we arrived). We went into town and got our skis and passes and got back at about 3:30pm. Room was still not ready but there was teas and cakes which were very nice. The room was finally ready at 4:45pm and only 7 beds were made. I did ask for a discount (a complimentary house bottle would have been fine) or at least allowed us to use the spa and pool but nothing. The food at dinner was great but as beautiful as it was I dont think there is enough if you are skiing everyday? However, the service was so slow. We were a table of 8 but still not great. The next day we were off to ski at 8:30am and I wanted to check out. I was told to come back at 10am. From what was meant to be a nice surprise was a bit of a let down. They were very attentive when everything was going well but have ignored my complaints since I left. The hotel is beautiful, the skybar is amazing and the pool and spa area are wonderful. The rooms are good too although not enough coffee in them. However, the staff seemed unable to deal with simple problems and on occasions forgot about the customer.

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The Secret S?lden

酒店地址： Oberwindau 19, 6450 瑟尔登, 蒂罗尔州, 奥地利
客房预订：+8620-86009099
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咨询电话：+43-52542600（娱乐、餐饮、交通、发票、失物等）
The Secret S?lden网站：https://www.seeyouhotel.com/5111577

The Secret S?lden

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