酒店回复：

Thank you for providing feedback, we do not charge for daily housekeeping, we do offer a food & beverage credit if you choose not to have your room serviced.Regards Maureen

酒店回复：

I am sorry that your interactions with our Front Office team were not friendly and welcoming. It is disapointing as we understand the impact this can have on our guests experience.Regards Maureen

酒店回复：

Thanks for providing feedback, I recommend you look at our Deluxe Room options if you are travelling to Rotorua again, they offer different decor and amenities.Regards Maureen

酒店回复：

Thanks for sharing your experienceRegards Maureen

酒店回复：

Thank you for choosing to stay with us.Regards Maureen

酒店回复：

感谢您选择入住我们酒店，我们非常感谢您的评价。此致敬礼 Maureen

酒店回复：

感谢您选择入住我们酒店，我们非常感谢您的评价。此致敬礼 Maureen