Good evening David, we are not sure what you mean, there were no unauthorised accesses of your apartment, You were issued a key at reception when you checked in, you had a please make up my suite hanger on your door when room service attempted access, however you had your latch across and the only time any staff entered the apartment was at your request. Please contact the property directly so that whatever issue you mean can be addressed. Thank you. Management.
Good morning Frederic and thank you for your review, we appreciate you taking the time to leave one. We are so happy you enjoyed your stay and look forward to welcoming you and your family back the next time you are in Beautiful Byron Bay. Travel safely,
