Dear A.Hajji,Thank you for your lovely review. We are glad to hear that you appreciated the cleanliness, our convenient location, and the high standard of the room. We understand regarding breakfast and hope you might have the chance to try it on a future visit. We would be very happy to welcome you back again.Kind regards,City Hotel Dubrovnik Team
Dear Guest,Thank you for your wonderful review! We are delighted to hear that you enjoyed your room with a balcony, our convenient location, and the helpfulness of our staff. We truly appreciate your recommendation and look forward to welcoming you back.Kind regards,City Hotel Team
Dear Teresa168,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our clean rooms, good service, and great value. We truly appreciate your recommendation and look forward to welcoming you back.Kind regards,City Hotel Team
Dear Yizhimao,Thank you very much for your wonderful and detailed review! We are thrilled to hear that your first stay in Croatia with us was so enjoyable. It’s great to know that the airport pickup, early check-in, and our convenient location contributed to a comfortable start to your trip. We’re glad you appreciated the spacious, clean rooms, the beautiful sea and sunrise views, and the friendly service from our staff. Your kind words about the amenities, local attractions, and ease of transport mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back on your next visit.Kind regards,City Hotel Team
Dear Guest,Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, close to the bus stop, as well as the quiet atmosphere and the comfort of your room. It is also wonderful to know that our front desk team made a positive impression and that you appreciated the balcony.Regarding the locked door in your room, we appreciate you pointing that out. It is part of a connecting room setup, which allows us to accommodate families or groups when needed. When not in use, the door remains securely locked to ensure privacy and safety for all our guests.We truly value your comments and hope to have the opportunity to welcome you again in the future.Kind regards,City Hotel team
Dear Bahabasaran,Thank you very much for taking the time to share your feedback. We are glad to hear that you enjoyed our convenient location between the Old Town and the ferry and bus station. It is wonderful that you were able to explore the beaches during the day and visit the Old Town in the evening.We are also pleased that you appreciated the nearby supermarket and bakery, as well as the comfort of your room, the air conditioning, and the Rituals amenities. We are happy to hear you enjoyed the Nespresso machine. Please note that a kettle is available in the room upon request — our team is always happy to assist with any additional items you may need during your stay.We hope to have the pleasure of welcoming you again in the future.Kind regards,City Hotel team
Dear Peterson,Thank you for sharing your feedback. We are pleased to hear that you found the hotel clean and new, and that the location was suitable for your visit to the Old Town.We are sorry for the inconvenience regarding the room cancellation. While we understand your request was made quickly after booking, our policies are set by the terms agreed upon at the time of reservation. That said, we always strive to be as flexible as possible, and we regret if the follow-up from our team did not meet your expectations.Regarding the amenities, we would like to clarify that each room is equipped with a fridge. We wish you had brought this to our attention during your stay, as we would have been happy to assist. As for coffee, it is available from 7:00 AM, which aligns with our team’s working hours. We appreciate your feedback and will keep it in mind as we continue to improve our service.Thank you once again for your comments. We hope to welcome you again in the future.Kind regards,City Hotel team
Dear Alex,Thank you for highlighting our convenient location. We are glad it worked well for your visit. The direct bus connection to the Old Town is certainly a favorite among many of our guests.We look forward to welcoming you again soon.Best regards,City Hotel team
