Residence Inn Denver Airport at Gateway Park-住客評論

Guest（其他） 2026-01-01
Everything was great!! Top to bottom! Every single employee was so pleasant and accommodating. Beds were super comfortable. Rooms were spotless
酒店回復：
Thank you for taking the time to leave a review! We’re so glad to hear you enjoyed your stay and truly appreciate your feedback. We hope to welcome you back the next time you’re in town.
Guest（情侶） 2026-01-01
The room was quiet, clean and felt secure. The only thing i would change would be the pillows they were awful, but that's a simple fix i will just bring my own next time
酒店回復：
Thank you for your feedback! We’re glad you enjoyed a quiet, clean, and secure stay. We appreciate your comment about the pillows and will share it with our team. We hope to welcome you back again soon!
Guest（其他） 2025-12-01
Great room, check in was polite and professional considering United Airlines mess up
酒店回復：
Thank you for taking the time to leave a review. We truly value guest feedback and hope to welcome you back if you return to town.
Guest（家庭旅游） 2025-11-01
The staff is very friendly and the rooms are beautiful and clean but the plugs aren't working by the bed side plus the hot water is lukewarm, wanted a hot shower after a long trip but after 30 mins I had given up.
Guest（家庭旅游） 2025-11-01
Great stay for me and my family, breakfast was decent with lots of choices, nice pool. Hot water could be a little hotter tho
Guest（Other） 2025-10-01
It would have been nice to know at some point beforehand that this building is under construction. There was open wallpaper, unfinished walls, the "store" area was completely unstocked, and parking was limited due to storage and construction equipment taking up spots. It also would have been nice to know before hand that there was a parking fee. As for the room, it was fine. The living area was a bit crowded with all the furniture they crammed in there. The outlets didn't work on my bedside table. The door wasn't hung right. Every time we left we had to turn the handle from the inside, then turn the handle from the outside to hold the latch inside the door, then lift the door. Otherwise it would just bang AND bounce back open. They did eventually fix it right before we left. There was random power tool noises outside our door on Saturday, but no evidence of what they were working on. For a full kitchen, it wasn't stocked very well as far as cooking; one pot, one pan, nothing to bake in/with. We've stayed other places with a full cook set and at least one baking pan and cooking sheet. They did have a decent breakfast, and the front desk did their best to help when we asked. Overall, it was not what I've come to expect from a Residence Inn, but I would be willing to give them another shot after the construction is done.
酒店回復：
Thank you for taking the time to share such detailed feedback about your recent stay. We truly appreciate your honesty and understanding as we work through our property improvements. We apologize for the inconvenience caused by the ongoing construction, parking limitations, and the issues you experienced with your room and kitchen supplies. Your comments help us identify areas where we can improve and ensure a better experience for future guests.We’re glad to hear that you enjoyed our breakfast and that our front desk team was helpful during your stay. We’re looking forward to welcoming you back once our renovations are complete so you can enjoy the full Residence Inn experience we take pride in providing.Warm regards,The Residence Inn Denver Gateway Park Team
Guest（Other） 2025-10-01
Great hotel with beautiful room. My only complaint was very loud neighbors next door. Would definitely stay there again
酒店回復：
Thank you so much for taking the time to complete our survey and share your positive feedback! We’re thrilled to hear that you enjoyed your stay and truly appreciate your kind words. We look forward to welcoming you back to our hotel again soon!
Guest（其他） 2025-10-01
The toilet kept running all day and night. When cleaning was requested, no refill with bar soap, kitchen towel. Phone did not work to answer any calls we received.
酒店回復：
We apologize for the issues you experienced during your stay and hope you’ll give us another chance the next time you’re in Denver.
Guest（其他） 2025-05-01
O hotel estava passando por reformas, incoveniencia de barulho e limpeza da area util a desejar, mas o quarto estava impecável.
Guest（家庭旅游） 2024-08-01
?デポジットの返金処理が遅い。チェックアウトして10日以上経ったのにまだ返金されません。 ?シャトルバスが分かりにくい　シャトルバスのホテルの名前が見づらく、ドアを開けると全く見えません。
酒店回復：
Thank you for your feedback, we take this very seriously and will work with our shuttle company to ensure clear communications is in place. We hope to see you back in the future.

Residence Inn Denver Airport at Gateway Park

客戶評價 由實住客人提供的真實點評

Guest（其他） 2026-01-01

Guest（情侶） 2026-01-01

Guest（其他） 2025-12-01

Guest（家庭旅游） 2025-11-01

Guest（家庭旅游） 2025-11-01

Guest（Other） 2025-10-01

Guest（Other） 2025-10-01

Guest（其他） 2025-10-01

Guest（其他） 2025-05-01

Guest（家庭旅游） 2024-08-01

客戶評價由實住客人提供的真實點評