Holiday Inn Resort DAYTONA沙滩海滨-住客评论

Guest（Other） 2026-02-01
There were some problems with some of the appliances in our room ,the staff and manager looked after the problems promptly and did a room switch and upgrade for the problems ,the end result was a plus for all .Excellent customer service !Thank you !
酒店回复：
Thank you so much for taking the time to share your experience with us! While we’re sorry to hear about the initial issues with the appliances in your room, we’re glad our team and management were able to address them promptly and make things right with a room upgrade. It’s wonderful to hear that the end result was a positive one, and that our customer service stood out to you. We truly appreciate your kind words and hope to welcome you back again soon!
Guest（Couple） 2026-02-01
The view was breathtaking! Staff is VERY nice. Rooms are just OK. You get what you pay for.
酒店回复：
Thank you so much for your kind words about the view and our team! We’re thrilled you enjoyed the breathtaking scenery — it truly is one of our favorite features as well.We also appreciate your honest feedback about the rooms. We strive to provide comfortable accommodations at a great value, and your input helps us continue improving the guest experience.We hope to have the opportunity to welcome you back again soon!
Guest（Other） 2026-01-01
The staff was great. I was pulling an 18 foot enclosed trailer with my f250 so parking was a concern. I was able to park across the street on the hotels property within view of our rooms front door. The hotel is right on the beach and has a heated pool and hot tub .
酒店回复：
Thank you so much for the kind review! We’re glad it worked out well for you and that you enjoyed our beachfront location and amenities. We hope to welcome you back again soon.
Guest（Couple） 2026-01-01
The bathroom and room condition was very poor. Hair is in the bathroom and on the pillow on the bed.. a bad odor about the room,The noise from the street was loud. The furniture in the room was damaged and outdated. Mattress was old and not updated for quite a while. We did not stay after finding these conditions we stayed at another Holiday Inn down the street, which was excellent.
酒店回复：
Thank you for your feedback. We sincerely apologize for the condition of the room and the cleanliness issues you experienced, as this does not reflect our standards. Your comments have been shared with our housekeeping and maintenance teams for immediate attention. We also regret that street noise affected your stay. While we’re sorry you did not stay with us, we appreciate you bringing these concerns to our attention.
Guest（Couple） 2026-01-01
Room was clean, service was excellent. We had dinner on the beach, food was good, good fries. :) Would recommend and would book again.
酒店回复：
Thank you for the kind review! We’re thrilled you enjoyed the clean room, excellent service, and especially dinner on the beach. We’d love to welcome you back anytime.Warm regards,Daniel
Guest（Family） 2025-12-01
I stepped out to the pool area to enjoy the ocean sounds and relax on the start of my vacation only to hear grinding and pounding coming from a construction worker on one of the balconies. I spoke with the front desk and told them how disappointed I was as this was my vacation to relax and I wasn't informed that they were under construction. I later received a phone call from I assume management and they asked why I didn't request for them to stop the construction if it bothered me. I informed them I tried to deal with it but it was just nonstop and I didn't know it was an option that I can opt out of the construction! I think it's common sense that anybody that plans a vacation and goes to the pool doesn't want to hear grinding and pounding. I was told I would be compensated but I have not been contacted regarding any refund.
酒店回复：
Thank you for taking the time to review our hotel. We truly appreciate the feedback and look forward to your return.
Guest（Family） 2025-12-01
Yes, we had breakfast outside this morning, it was great. Also checking in was a breeze, man at the desk was professional, personable and had a great smile the whole time. We come back here year after year, good to see Shannon is still here .
酒店回复：
Thank you for taking the time to review our hotel. We truly appreciate the feedback and look forward to your return.
Guest（其他） 2025-11-01
Staff was amazing. Very clean & beautiful room.will definitely stay again when I come back!
酒店回复：
Thank you for taking the time to review our hotel. We truly appreciate the feedback and look forward to your return.
Guest（其他） 2025-11-01
The staff was courteous. The room was clean, but there was an awful smell coming from the carpet. We did discuss it with the front desk, but there wasn’t anything they could do and the smell was so bad we had to put the sheets over our face at night.
酒店回复：
Thank you for taking the time to review our hotel. We do apologize for any inconvenience you may have experienced during your recent stay with us. Thank you for reporting it to us we have had our carpet professionals come out and handle the situation. We are hopeful of your return.
Guest（情侣） 2025-10-01
The staff was extremely helpful with getting me an early check in and late check out. When i spilled a drink, the staff promptly cleaned it up. The beach view was amazing.
酒店回复：
Thank you for taking the time to review our hotel. We truly appreciate the feedback and look forward to your return.

Holiday Inn Resort DAYTONA沙滩海滨

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-02-01

Guest（Couple） 2026-02-01

Guest（Other） 2026-01-01

Guest（Couple） 2026-01-01

Guest（Couple） 2026-01-01

Guest（Family） 2025-12-01

Guest（Family） 2025-12-01

Guest（其他） 2025-11-01

Guest（其他） 2025-11-01

Guest（情侣） 2025-10-01

客户评价由实住客人提供的真实点评