酒店回復：

Thank you for providing feedback, we do not charge for daily housekeeping, we do offer a food & beverage credit if you choose not to have your room serviced.Regards Maureen

酒店回復：

I am sorry that your interactions with our Front Office team were not friendly and welcoming. It is disapointing as we understand the impact this can have on our guests experience.Regards Maureen

酒店回復：

Thanks for providing feedback, I recommend you look at our Deluxe Room options if you are travelling to Rotorua again, they offer different decor and amenities.Regards Maureen

酒店回復：

Thanks for sharing your experienceRegards Maureen

酒店回復：

Thank you for choosing to stay with us.Regards Maureen

酒店回復：

感謝您選擇入住我們酒店，我們非常感謝您的評價。此致敬禮 Maureen

酒店回復：

感謝您選擇入住我們酒店，我們非常感謝您的評價。此致敬禮 Maureen