客戶評價
由實住客人提供的真實點評
-
The hotel is centre in genting
-
Booked a king size bed room And hotel gave me a twin bed when I was there.
When I complained to Trip.com, trip’s staff ruined my day by asking me to resolve it with the hotel myself.
I am a consumer whom bought a product from trip.com and trip.com is taking the easy way out to ruin my trust and asking me to solve a mistake of trip.com.
Bloody ridiculous platform who has screwed up 2 of my hotel stays in 2 week. The first problem occurred when I was in KL and this time is the second time. I never had this problem with other platforms
-
Not recommended.
?Long Q to pre register Trip.com booking onto their system. Was pushed to many location. After queueing fir an hour, the one and only counter could not find the booking even though I presented trip.com confirmation email.?
In the end was referred to the check-in counter that was empty. The lady made a check and remarked can find trip.com confirmation email why they said cannot. I stared at her.?
Why didn’t they allow me to check-in at the counter when I first approached them. Instead I was referred to the pre-registration (OTA) counter which has a long Q.
My paid room was the same as those free room that genting offered to its members.
-
最驚喜的是窗外的風景，仙氣飄飄。房間的設施有些年代感，不過空間還可以，不會太過擁擠，還是很乾凈的。前臺的工作人員態度很好，不過就效率太低了，辦理一個入住要等很久，而且一直搞不清楚我們是否交tourist tax，有點無語，已經給他看了付過稅的訂單了，可是還是説沒看到。
-
房間舒適度算好，但從商場要找到酒店非常困難，標示相當不清楚，柜臺入住時多收10元馬幣，說是稅金，令我們覺得很奇怪，因為入住其他酒店都沒有，后來又通知我們搞錯了，又退給我們，服務員對程序不清楚
-
酒店有點久了，離******有點遠！
雖然**了，但是走了好遠
-
Standard Room litter bit high the rate. Jst slept 1 night it is ok.
-
非常不錯的
-
服務周到、細致，乾凈衞生
-
Good overall
-
云頂世界 - 高原酒店預訂電話：+8620-86009099
（電話忙線或無人接聽時，請在線預訂！）
-
其他咨詢：+60-3-27181118 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
-
會議室在線預訂
-
云頂世界 - 高原酒店地址：
Resorts World Genting, 69000 云頂高原, 彭亨州, 馬來西亞
-
免責聲明：我們是為云頂世界 - 高原酒店提供客房預訂服務的旅游服務提供商，非酒店的官方網站，請您知曉。
